Business Operations Analyst - OTC Structure Product

As a Business Operations Analyst for OTC Structured Products at BIT, you provide end-to-end operational support for the company's structured products including AQDQ, FCN, Accumulator and Dual Currency products. You join a team bridging traditional finance and digital assets, working across sales, trading, risk and technology to ensure smooth product launches, trade execution, settlement and redemption across BIT's regulated offices globally.

What you'll do

• Provide end-to-end operational support for structured products, covering product launch, trade execution, settlement, redemption and maturity
• Track key product parameters such as daily observations, knock-in/knock-out status and yield calculations to keep system data accurate
• Support the Sales and Trading teams with structured product quoting, order entry and trade confirmation
• Coordinate execution details with counterparties, banks and exchanges to ensure trades are processed on time
• Maintain product operations data, perform daily risk monitoring, update positions and manage margin requirements
• Monitor exposure, leverage and market risk indicators, and work with the Risk team to improve risk management processes
• Work with the Technology team to improve internal systems and workflows, increasing efficiency and reducing manual errors
• Lead standardisation work such as settlement email templates and daily PnL/MTM reporting formats
• Maintain clear communication with Sales, Trading, Risk, Finance and external counterparties
• Prepare product reports, operational documents and process guidelines in both English and Chinese for internal teams and for clients and counterparties across the region
• Explain product parameters, yield calculations, settlement breakdowns and other operational matters to institutional clients
• Support client onboarding, product documentation and KYC/AML coordination where applicable

What you bring

• At least 1 year of experience in operations, middle office or structured products, gained in crypto, brokerage, banking, asset management, hedge funds or a similar environment
• Familiarity with structured product mechanics such as FCN, Accumulators, knock-in/knock-out features and barrier options
• Understanding of, or strong interest in, the crypto market and derivatives such as perpetuals and options
• Basic understanding of pricing logic, including annualised yield calculations
• Proficiency in Excel, including VLOOKUP, pivot tables and common formulas
• Strong analytical skills, comfort working with data, and close attention to detail
• Strong communication skills and the ability to work across teams and regions
• Written and spoken proficiency in English and Chinese (Mandarin), as this role prepares bilingual reports and documents and works directly with Chinese-speaking institutional clients, counterparties and regional teams
• Ability to manage multiple priorities and meet tight deadlines while keeping output accurate

Nice to have

• Experience at a crypto exchange, market maker or structured product issuer
• Understanding of USDT/USDC settlement, on-chain transfers and basic wallet operations
• Experience designing or improving structured product systems such as Trading, OMS or Risk platforms
• Directional understanding of Greeks such as delta and vega
• Knowledge of Python, SQL, VBA or blockchain data analysis tools

About BIT

BIT (formerly Matrixport) is a global digital asset financial services and infrastructure group founded in 2019 and headquartered in Singapore. The firm manages over US$7 billion in assets and facilitates more than US$7 billion in monthly trading volume, offering custody, trading, asset and wealth management, liquidity and financing solutions, and tokenised real-world assets to institutional and professional investors. BIT maintains a licensed and regulated footprint across Singapore, Hong Kong, Switzerland, the United Kingdom, the United States and Bhutan.