Compliance Analyst

As a Compliance Analyst at OKX, you conduct day-to-day monitoring, triage, and execution of electronic communications surveillance across email, chat, messaging platforms, and digital communication channels. You work within established procedures and SLAs, executing high-volume alert processing, identifying potential risk indicators, and escalating non-standard cases to the Director of Anti-Bribery, Corruption & Conduct. You leverage AI-assisted tools to ensure high precision in daily surveillance operations.

What you'll do

• Perform daily review and triage of e-communications alerts across email, chat, text, and messaging channels within target SLA timelines
• Apply foundational compliance and regulatory guidelines to detect potential policy breaches, misconduct, or operational risk indicators
• Execute precise data entry and case logging to ensure complete, compliant documentation for audit trails
• Conduct initial background gathering and evidence collection on flagged communications to support case evaluations
• Prepare structured, fact-based case note summaries outlining key findings for non-standard alerts requiring upper-level review
• Promptly escalate ambiguous, high-risk, or complex matters to senior analysts and leadership
• Consistently hit daily output targets (KPIs) while maintaining strong precision in case evaluations
• Utilize AI-assisted surveillance platforms, prompt engineering, and automated workflow enhancements to streamline alert review and triage quality
• Identify recurring false positives and operational bottlenecks, providing feedback to help refine alert parameters and ML/AI model accuracy
• Continuously challenge existing surveillance workflows and propose innovative ways to improve operational efficiency
• Actively participate in ongoing training to build technical expertise across crypto regulations, market conduct rules, and emerging compliance technologies

What you bring

• Fluency in Mandarin (written and spoken) to support regional, cross-border, and multi-lingual e-communications surveillance across global team channels
• Hands-on experience working with AI-driven compliance tools, large language models (LLMs), or automated workflow tools
• Strong curiosity and an inherent drive to continuously refine processes, automate repetitive tasks, and elevate overall team performance
• Strong attention to detail with the ability to synthesize unstructured text data, spot nuances, and present concise findings
• BA/BS in Finance, Law, Business Administration, or a related field (or equivalent practical experience)

Nice to have

• Prior exposure to specialized e-communications surveillance software such as Smarsh, Behavox, or Relativity, or lexicon/keyword monitoring tools
• Understanding of market abuse indicators, insider trading, or conduct risk concepts within financial services or digital assets
• Background in crypto, digital assets, Web3, or multi-lingual operational support

What we offer

• Salary range of $53,000-$79,000, with performance bonus and long-term incentives as part of the compensation package
• Comprehensive healthcare schemes for employees and dependants
• L&D programs and education subsidy for your growth and development
• Wellness and meal allowances
• Various team building programs and company events

About OKX

OKX is a leading crypto exchange and developer of OKX Wallet, giving millions access to crypto trading and decentralized applications. The platform is trusted by hundreds of large institutions seeking access to crypto markets and backed by our Proof of Reserves. OKX is part of OKG, a group bringing blockchain value to users worldwide through products including OKLink.