OG.com - Senior Product Manager - Fiat Onboarding

As a Senior Product Manager at OG.com, you own how money and identity get into the platform: signup, KYC, fiat funding, payouts, and the payments and banking product behind them. You run this roadmap with independence, making the call on friction versus compliance, which funding methods ship, and what waits when the UX or ops bar isn't there. You report to the Chief Product Officer and own both the strategy and the execution of the front door into a CFTC-regulated U.S. prediction market.

What you'll do

• Own onboarding and fiat end-to-end: you are the DRI for signup, verify, deposit, and time-to-funded, making the friction versus compliance call and moving users from signup through first trade.
• Own the payments and banking product: decide funding methods, payouts, limits, retries, and partner UX (ACH, cards, instant funding, and whatever clears in the U.S.), treating rails, authorization, and flow of funds as product decisions.
• Own the money-in funnel as a growth surface: instrument drop-off, attack the leaks, and sequence work against conversion metrics, partnering with the Predictions PM on the handoff to first contract.
• Hold the design bar on trust and money UX: champion clarity, hierarchy, and error states as non-negotiable, providing specific feedback on interaction cost, copy, and recovery rather than vibes.
• Wireframe and partner in Figma: create your own wires and drive design conversations to catch clunky funding and KYC interactions before users encounter them.
• Run user research on signup, verification, and money movement: ask behavioral questions like "Show me how you fund this account" rather than leading questions, and distinguish what users say from what the funnel reveals.
• Drive cross-functional execution: align engineering, design, data, compliance, payments, banking partners, and ops around funded-user outcomes, owning the backlog and ship cadence for this charter with sign-off authority on product and UX bar.

What you bring

• Fiat and onboarding ownership: you have owned money-in and/or user onboarding (signup, KYC/identity, deposits, funding) and can walk the funnel you owned, the drop-offs you attacked, and the metrics that moved.
• Payments and banking product experience, not adjacent fintech: you have owned payment rails, funding methods, or banking/on-ramp product (ACH, cards, PSP, payouts, crypto on/off-ramp, or similar) and can point to a flow of funds, a partner integration, or a failure mode you actually ran.
• Design sensibility as a product skill: you can evaluate money-in and identity UX with specifics (hierarchy, density, recovery, trust) and point to a flow you refused to ship until it was clear.
• Data ownership: you instrument your own funnel, size the opportunity, and prioritize without waiting for someone to hand you the analysis.
• User empathy in the product: you are willing to use OG regularly (onboard, fund, withdraw) to feel friction firsthand and ask behavioral questions before feature questions.

Nice to have

• Crypto exchange, crypto bank, or regulated on/off-ramp PM work, where you have sat in compliance, rails, and consumer conversion simultaneously.
• Consumer growth and activation experience: you have owned a signup or first-value funnel, not only the bank core.
• Hands-on OG, prediction market, or sportsbook use: you know why funding has to feel instant for a live game.
• Deep Figma and design-system fluency: you move faster with design as a peer, not a handoff.
• AI proficiency: you use AI tools with human-in-the-loop judgment to move faster on research, specs, and iteration.

What we offer

• Competitive salary
• Attractive annual leave entitlement including birthday and work anniversary
• 401(k) plan with employer match
• Company-sponsored group health, dental, vision, and life/disability insurance
• Flexible work hours and hybrid setup
• Internal mobility program offering diverse career alternatives

About Crypto.com

Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. OG.com runs on the rails of North American Derivatives Exchange, Inc. (NADEX), a CFTC-regulated exchange operating since 2004 and acquired by Crypto.com in 2022, building an engaging prediction market where users trade on real-world outcomes from major sports and elections to cultural and financial events.