Senior Product Manager - Payments Platform

As a Senior Product Manager for the Payments Platform at Payward, you own the product vision and roadmap for a scalable, multi-tenant payments backend that powers deposits and withdrawals across Payward's ecosystem. You shape both the shared infrastructure and the integration surfaces (hosted pages, SDKs, embedded components, and direct APIs) that internal clients build on to reach pay-in and payout rails worldwide.

What you'll do

• Own the product vision and roadmap for the Payward payments platform, covering both the shared backend and the integration surfaces internal clients use (hosted pages, SDKs, embedded components, and direct APIs)
• Map requirements across internal clients and evolve the platform's vision and capabilities to serve a growing range of use cases
• Partner with engineering to turn the target vision into a sequenced, high-impact roadmap with milestones every client team can plan against
• Prioritize across competing client needs, make trade-offs visible, and say no with clear rationale
• Shape the client experience end to end, from first conversation to go-live, so teams can adopt the platform without heavy hand-holding
• Work with banking and partnerships teams so each new PSP or bank integration is built once on the platform and reaches every Payward business
• Bring compliance, risk, and legal requirements across Payward's entities and jurisdictions into the roadmap early, before they become launch blockers
• Set and track platform success metrics, such as time to launch a rail for an existing client, time for a new client to go live, share of rails available through the platform, and payment success rates

What you bring

• 5+ years of product management experience, ideally in a platform, API, or infrastructure role where your customers were other internal teams or developers
• Working knowledge of payments: pay-ins and payouts, PSPs and acquirers, bank rails (ACH, SEPA, Faster Payments, SWIFT, and local methods), and how money flows between them
• Strong technical fluency; you can read an RFC, challenge an architecture decision, and write an API spec that engineers respect
• Experience shipping developer-facing products such as APIs, SDKs, or embeddable UI components
• Clear, structured writing ability; you turn complex system designs into docs that product, compliance, and business stakeholders can all act on
• Skill at managing many stakeholders with different priorities and building alignment without direct authority
• Comfort working with data to set goals and measure platform adoption and performance

Nice to have

• Experience at a PSP, payment orchestrator, or payments infrastructure company, or building one in-house
• Background with multi-tenant SaaS or B2B2C platforms
• Familiarity with crypto, stablecoins, or on/off-ramps
• Experience working across multiple regulated legal entities or licensing regimes

About Payward

Payward is the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services, and CF Benchmarks. For 15 years, Payward has built one of the most modern and globally accessible financial infrastructure platforms in the industry to advance an open, global financial system.