Operations Manager

As an Operations Manager at Coinbase Singapore, you report to the Country Director and play a critical role in scaling the regulated business under MAS. You own the design and execution of operational frameworks across trading, staking, and custody, ensuring CBSG operates with the rigor, resilience, and regulatory alignment expected of a licensed capital markets dealer.

What you'll do

• Support the Country Director in overseeing operational functions within CBSG and across intragroup and third-party providers, ensuring delivery aligns with MAS regulations and contractual obligations
• Implement and maintain operational policies, procedures, SLA frameworks, and risk management processes across key business workstreams
• Establish and maintain supervision frameworks across CBSG's trading, staking, and custody operations in line with MAS regulatory and best-practice requirements
• Build and maintain robust operational resilience frameworks, including risk identification, contingency planning, and vulnerability mitigation to protect business continuity
• Coordinate operational incident responses, facilitating timely communication with internal stakeholders, regulators, and third-party service providers
• Partner with cross-functional teams including Legal, Compliance, Finance, Product, and Security to project manage critical operations and risk-related initiatives
• Support first-line-of-defense operations across launch assessments, approvals, staffing, and audit activities

What you bring

• 10+ years of experience in Singapore financial services, capital markets, or operations strategy, including 5+ years in a supervisory capacity
• Experience within a MAS-regulated capital markets dealer, with focus on trade supervision across crypto, equities, or derivatives
• Prior experience serving as senior management, director, or an approved representative of a MAS-regulated entity
• Demonstrated ability to develop and improve operational processes to drive efficiency at scale
• Strong cross-functional collaboration skills with proven ability to engage and influence senior stakeholders
• Excellent communication and presentation skills; able to produce externally ready materials with minimal review
• Ability to use generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

What we offer

• Base salary of SGD 239,000 per year, with additional equity and bonus eligibility and benefits including medical, dental, and vision coverage
• Quarterly in-person working sessions called "surges" for intense cross-functional collaboration
• Remote-first work environment

About Coinbase

Coinbase is committed to increasing economic freedom. The company operates as a remote-first organization with a culture focused on high performance and pushing past perceived limits.