Product Manager / Director, Community & Livestream

As a Product Manager or Director of Community & Livestream at OKX, you own the end-to-end community and livestream product that connects users, creators, and partners while driving trading engagement across the platform. You contribute to north star goals including DAU, high quality creator ratio, and trading conversion within the community, underpinned by a robust safety and moderation stack.

What you'll do

• Own the community and livestream product roadmap: content strategy, content curation, and content recommendation to improve discovery, engagement, and retention.
• Drive user segmentation and interest discovery by building the frameworks and tooling to understand user cohorts and personalize content and community experiences at scale.
• Define and improve community content quality standards and own the content and community ecosystem governance roadmap.
• Build the creator and fan economy through creator incentive programs, tasks and missions, creator leveling systems, and tiered benefits that deepen streamer-fan and creator-fan relationships.
• Build creator lifecycle product capability, including discovery, engagement, onboarding, growth, retention, and offboarding phases.
• Drive community user education, product adoption, and trading conversion via innovative approaches including internal advertising, fan economy mechanics, and trader leaderboards to achieve strong content-driven and trader-driven growth.
• Design and run community growth campaigns that convert community engagement into platform value, including acquisition, activation, and trading conversion.
• Partner with marketing and growth teams to develop content strategies that capture and amplify opportunities from trendy events in the industry.

What you bring

• 5+ years of experience as a product manager, with solid experience shipping social media, community, livestreaming, creator platforms, growth campaigns, or social products.
• Hands-on experience with Trust & Safety or content moderation tooling.
• Adequate understanding of the crypto industry, trading funnels, and risk and compliance constraints.
• Ability to think and communicate logically, be data-sensitive, and accurately grasp customer mindsets; strong ability to identify and break down problems quickly.
• Strong execution skills, with good communication and project management abilities; ability to mobilize cross-functional resources to solve problems and deliver projects on time.
• Current right to work in Singapore without requiring visa sponsorship.

What we offer

• Competitive total compensation package
• Learning and development programs and education subsidy for your growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for you and your dependants

About OKX

OKX is a leading crypto exchange and developer of OKX Wallet, giving millions access to crypto trading and decentralized applications, and serving hundreds of large institutions. OKX is part of OKG, a group bringing blockchain value to users worldwide through products including OKX, OKX Wallet, and OKLink.