Senior Officer 2 Settlements

As a Senior Officer 2 Settlements at PDAX, you oversee the daily settlement workflow, validate critical transactions across fiat and crypto movements, and ensure all operations meet strict compliance and risk standards. You manage liquidity across bank and wallet balances, lead a team of Settlement Officers and Associates, and serve as the first point of escalation for exceptions and reconciliation breaks. PDAX is one of the first crypto firms in the Philippine market, and you play a key role in upholding the safety, reliability, and operational excellence that define us.

What you'll do

• Monitor the real-time workflow of Settlement Officers and Associates to ensure all transactions are processed within cut-offs
• Serve as a key validator and releaser for corporate disbursements, customer transactions, and digital asset movements (fiat and crypto)
• Oversee daily bank and wallet balances to ensure all proprietary and customer accounts are optimally funded for operational requirements
• Act as the first point of escalation for failed trades, payment delays, and complex reconciliation breaks
• Certify the accuracy of daily internal reconciliations and reporting to ensure all processed transactions match ledger records
• Enforce the "Six-Eyes" protocol and internal control checklists at the execution level to mitigate fraud and operational error
• Collate and organize transaction samples and documentation for internal and external audits and regulatory reviews
• Verify that all processed transactions have passed necessary AML/KYC filters and meet internal compliance mandates
• Onboard new staff and provide ongoing technical training on settlement systems, payment rails, and blockchain explorer tools
• Identify recurring manual tasks and suggest practical process improvements to the Manager to enhance team efficiency
• Coordinate directly with the Customer Support and Finance teams to resolve transaction-related queries and status updates
• Assist the Manager in drafting and updating Standard Operating Procedures to reflect current team workflows

What you bring

• A university degree or equivalent experience in business, finance, or management
• At least 5 years of managerial experience with a strong background in Banking Operations and Financial Services
• Subject matter expertise in Banking/Financial Services or equivalent
• Ability to make sound decisions regarding operational and administrative risks as they relate to payments, crypto and digital assets, and other financial market transactions
• Proven ability to lead and manage a team and work effectively with cross-functional teams and stakeholders
• Proficiency in MS Office, including Excel, Word, and PowerPoint
• Strong analytical and problem-solving skills
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Willingness to work on-site

About PDAX

PDAX is one of the first crypto firms in the Philippine market, on a mission to empower all Filipinos to grow their wealth through blockchain technology. We prioritize safety, ease of access, and reliability while building a more open and equitable financial system.