Senior Product Manager - Fiat Onboarding, OG

As a Senior Product Manager for Fiat Onboarding at OG.com (backed by Crypto.com), you own how money and identity flow into the platform. You'll lead signup, KYC, fiat funding, payouts, and the payments infrastructure behind them. Every drop-off in onboarding or funding directly costs volume and user trust. Your mandate is to make funded accounts fast, trustworthy, and design-obsessive: the path from signup through KYC and fiat to ready-to-trade, the rails and payment methods that actually clear, and the feedback loops that move the funnel. You report to the Chief Product Officer and run this roadmap with full independence on friction versus compliance trade-offs, which funding methods ship, and what waits when the UX or ops bar isn't met.

What you'll do

• Own onboarding and fiat end-to-end, making the friction versus compliance call. Drive signup, verify, deposit, and time-to-funded as the DRI, moving users from signup through funded and ready for their first trade.
• Own the payments and banking product: decide funding methods, payouts, limits, retries, and partner UX (ACH, cards, instant funding, and whatever clears in the U.S.). Treat rails, authorization, and flow of funds as product decisions, not vendor tickets.
• Own the money-in funnel as a growth surface. Instrument drop-off, attack the leaks, and sequence work against conversion metrics. Partner with the Predictions PM on the handoff from funded to first contract.
• Hold the design bar on trust and money UX. Champion clarity, hierarchy, and error states as non-negotiable. Push back on "good enough" when users are entering a debit card or waiting on ACH. Provide specific feedback on interaction cost, copy, and recovery.
• Wireframe and partner in Figma. Create your own wires and drive design conversations. Catch clunky funding and KYC interactions before users do.
• Talk to users like a peer. Run research on how people currently sign up, verify, and move money. Ask "Show me how you fund this account," not "Would you use instant deposit?" Distinguish what users say from what the funnel reveals.
• Drive cross-functional execution. Align engineering, design, data, compliance, payments, banking partners, and ops around funded-user outcomes. Own the backlog and ship cadence for this charter. Nothing in onboarding or fiat goes live without your sign-off on product and UX bar.

What you bring

• Fiat and onboarding ownership. You have owned money-in and/or user onboarding (signup, KYC/identity, deposits, funding). You can walk the funnel you owned, the drop-offs you attacked, and the metric you moved.
• Payments or banking product experience, not adjacent fintech. You have owned payment rails, funding methods, or banking/on-ramp product (ACH, cards, PSP, payouts, crypto on/off-ramp, or similar). You can point to a flow of funds, a partner integration, or a failure mode you actually ran. Resumé logos without rails ownership do not clear the bar.
• Design sensibility as a product skill. You can evaluate money-in and identity UX with specifics (hierarchy, density, recovery, trust), not just aesthetics. You can point to a flow you refused to ship until it was clear.
• Data ownership. You instrument your own funnel, size the opportunity, and prioritize without waiting for someone to hand you the analysis.
• User empathy in the product. You are willing to use OG regularly (onboard, fund, withdraw) to feel friction firsthand. You ask behavioral questions before feature questions.

Nice to have

• Crypto exchange, crypto bank, or regulated on/off-ramp PM work: you have already sat in compliance, rails, and consumer conversion simultaneously.
• Consumer growth or activation experience: you have owned a signup or first-value funnel, not only the bank core.
• Hands-on OG, prediction-market, or sportsbook use: you know why funding has to feel instant for a live game.
• Deep Figma or design-system fluency: you move faster with design as a peer, not a handoff.
• AI tools fluency: you use AI with human-in-the-loop judgment to move faster on research, specs, and iteration.

What we offer

• Competitive salary
• 401(k) plan with employer match
• Eligible for company-sponsored group health, dental, vision, and life/disability insurance
• Attractive annual leave entitlement including birthday and work anniversary
• Flexible work hours and hybrid setup
• Internal mobility program offering diverse career scope

About OG.com and Crypto.com

OG.com is a CFTC-regulated prediction market platform powered by cutting-edge technology, running on the rails of North American Derivatives Exchange, Inc. (NADEX). OG.com was acquired by Crypto.com in 2022. Crypto.com, founded in 2016, serves more than 150 million customers and is the world's fastest-growing global cryptocurrency platform, committed to accelerating cryptocurrency adoption through innovation and security.