VIP Relationship Manager

As a VIP Relationship Manager at OKX, you drive growth in the MENA region by acquiring new VIP clients and building long-term relationships with high-value accounts. You shape and execute regional VIP strategy, expand OKX's footprint across the local market, and work closely with regional and global growth, product, and business intelligence teams.

What you'll do

• Identify, engage, and onboard prospective VIP clients across the MENA region while serving as the primary point of contact for an existing portfolio
• Build and strengthen client relationships through strategic outreach, consistent communication, client profiling, and a deep understanding of their trading needs
• Develop a strong pipeline of high-value prospects through market intelligence, industry networks, referrals, events, and other relevant channels
• Guide prospective and existing clients through OKX's product offerings, VIP structure, onboarding journey, and platform updates
• Drive revenue growth by converting new opportunities, increasing engagement across existing accounts, and identifying ways to scale business partnerships
• Collaborate with stakeholders across growth, product, and BI teams to support client acquisition and deliver optimal experiences throughout the client lifecycle
• Contribute to regional growth strategies and actively participate in online and offline marketing activities, client engagements, and industry events

What you bring

• 4+ years of experience in business development, account management, VIP sales, or client services within cryptocurrency, finance, FX, or a related field
• A proven track record of acquiring VIP or high-value clients and successfully managing and growing client portfolios
• Strong relationship-building, prospecting, negotiation, and closing skills
• Strong analytical and problem-solving skills with a data-driven approach to pipeline development and portfolio growth
• Fluency in English; openness to business travel across MENA and other regions as required

Nice to have

• Experience working with trading platforms or exchanges
• An established network within the MENA trading, investment, or digital asset ecosystem
• Arabic language skills

What we offer

• Competitive total compensation package
• Learning and development programs and education subsidy
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• Various team building programs and company events

About OKX

OKX is a leading crypto exchange and developer of OKX Wallet, giving millions access to crypto trading and decentralized applications. OKX is trusted by hundreds of large institutions seeking access to crypto markets, backed by Proof of Reserves. Across multiple global offices, the team is united by core principles: We Before Me, Do the Right Thing, and Get Things Done.