Workplace Project Manager

As a Workplace Project Manager at Ripple, you will deliver tenant improvement projects across Ripple's expanding global portfolio. You own each project end-to-end, from reconfigurations to new office locations, leading external teams and collaborating with internal groups to create exceptional spaces for Ripple's growing community. This is a hands-on role with real commercial accountability, working across markets and time zones, reporting to the Senior Manager, Design and Construction.

What you'll do

• Manage a portfolio of concurrent tenant improvement projects across Ripple's global footprint, spanning domestic and international markets, owning all facets of delivery from planning and design through construction, occupancy, and closeout.
• Lead and manage outsourced delivery teams including architects, engineers, cost consultants, third-party project managers, general contractors, and vendors, holding them accountable to design intent, budget, and schedule commitments while resolving project-level issues.
• Define the project charter and develop scope of work, budget, schedule, procurement and delivery strategies, and cash flow.
• Cross-functionally partner with Workplace Operations, IT/AV, Security, Legal, and Business Unit stakeholders to establish program requirements and coordinate workflows throughout the project lifecycle.
• Lead bid leveling and participate in negotiating contract terms and commercial conditions with consultants, contractors, and vendors.
• Own project budget and schedule end-to-end, developing and managing cost estimates, tracking spend and progress against approved budgets and timelines, and reporting variances to leadership with corrective action plans.
• Manage the change control process by assessing change requests for impacts to scope, budget, schedule, quality, and risk, securing approvals, issuing change orders, and formalizing all changes within agreed timeframes.
• Administer project financial workflows for purchasing, change orders, and payments, working with Accounts Payable and FP&A to maintain accurate project accounting and cash flow.
• Identify project risks and develop mitigation and contingency plans, partnering with internal stakeholders and consultant teams to maintain the project risk register and monitor mitigation treatments.
• Operate within Ripple's project governance framework, maintaining documented approvals, auditable records, and transparent reporting throughout the project lifecycle.
• Prepare and present status updates, budget summaries, and risk assessments to internal leadership, facilitate project meetings, and maintain communication that keeps all parties advised.

What you bring

• Minimum 10 years of experience managing interior tenant improvement and commercial construction projects.
• Bachelor's degree in Architecture, Engineering, Construction Management, or a related field, or equivalent professional experience.
• Proven track record managing projects with values ranging from $100K to $50MM and above.
• Demonstrated cost control experience including budget development, estimating, cost tracking, change order review and negotiation, and variance reporting, with a working understanding of scheduling, contract administration, procurement, and project accounting.
• Experience managing architects, engineers, general contractors, and cost managers, holding them accountable to scope, budget, and schedule, with strong bid leveling, negotiation, and contract management capabilities.
• Solid command of project management methodologies, principles, and best practices, with strong planning, coordination, and problem-solving skills.
• Extensive knowledge of interior construction scopes and systems including millwork, finishes, lighting, AV/IT, MEP, and specialty installations, with the ability to read and interpret architectural, MEP and telecom drawings and specifications.
• Exceptional attention to detail, with the ability to review shop drawings, material samples, and installation details.
• Proven ability to manage multiple concurrent projects in an ambiguous, fast-changing environment, with strong prioritization, self-management, initiative, and meticulous organization, paired with the analytical judgment to synthesize complex information and address issues before they escalate.
• Strong written and verbal communication and business presentation skills, with comfort presenting to senior leadership and negotiating with external partners.
• Experience with project management software, construction documentation platforms, and enterprise procurement and financial systems such as Oracle ERP or comparable, with proficiency in Google Workspace (Sheets, Docs, Slides), MS Office Suite (Excel, Word, PowerPoint), and collaboration tools such as Slack and Teams.
• Willingness and ability to travel domestically and internationally up to 35% of the time.

Nice to have

• PMP, CCM, PE, MRICS, or equivalent industry certification.
• Client-side owner's representative or in-house corporate real estate experience, ideally within a workplace or real estate team at a technology, financial services, fintech, or other fast-paced sector environment.
• Experience with international project delivery frameworks in addition to US-based delivery methods.
• Experience working with an outsourced PMO or managed services model.
• Experience supporting due diligence, lease review, or landlord/tenant coordination processes.

What we offer

• NY annual base salary range of $132,000 to $165,000 USD (actual salaries vary based on experience and qualifications; this range does not include equity or additional compensation such as bonuses).
• Competitive bonuses and equity.
• Comprehensive benefits covering physical and mental healthcare, retirement, family forming, and family support.
• Professional development budget.
• Employee giving match.
• Mobile phone stipend.
• R&R days to rest and recharge.
• Generous wellness reimbursement and weekly onsite and virtual programming.
• Generous vacation policy to take time off when you need it.
• Industry-leading parental leave policies and family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks and beverages, and team events.
• Flexible in-office collaboration with 10+ days per month in-office, with managers and teams deciding when to come in.
• Bi-weekly all-company meetings with business updates and leadership discussions.
• Team offsites, team bonding activities, and social events.

About Ripple

Ripple is building a world where value moves like information does today. Through crypto solutions for financial institutions, businesses, governments and developers, Ripple improves the global financial system and creates greater economic fairness and opportunity for people worldwide.