Customer Marketing Partner

As a Customer Marketing Partner at Chainlink Labs, you transform deep customer relationships into high-impact, market-defining campaigns at the intersection of strategic brand storytelling, product marketing, and partner enablement. You build co-marketing frameworks that amplify success stories on a global scale, connecting with customers and partners to identify and execute integration announcements, product launches, and co-marketing opportunities while ensuring complex technical concepts are communicated clearly and effectively.

What you'll do

• Serve as the primary marketing point of contact for a portfolio of strategic protocol and blockchain partners
• Build trusted relationships with customers and partners that create opportunities for meaningful external engagement and advocacy
• Translate Chainlink's technology, products, ecosystem, and value proposition into clear and compelling customer-facing narratives
• Represent Chainlink effectively in customer and partner engagements, including senior-level conversations and external-facing activities
• Create alignment across customers and internal stakeholders to keep customer-facing initiatives progressing despite competing priorities and changing requirements
• Architect multi-channel marketing campaigns that turn technical milestones into high-visibility customer advocacy assets, case studies, and thought leadership
• Design and execute repeatable, high-impact co-marketing frameworks alongside key strategic partners and customer marketing leadership
• Translate Chainlink's underlying infrastructure and complex product integrations into crisp, creative messaging that highlights business value and technical superiority
• Introduce structure, data-driven frameworks, and performance metrics to track how customer marketing directly contributes to brand perception, pipeline velocity, expansion, and retention
• Introduce fresh, engaging formats, from interactive launch campaigns and video spotlights to joint event activations, moving beyond standard marketing announcements
• Serve as the strategic bridge between Product Marketing, Sales/Account Management, communications, and external partners to drive alignment on shared Go-To-Market goals

What you bring

• 4+ years of dedicated experience in customer marketing, product marketing, partner marketing, or strategic Go-To-Market roles within enterprise tech, SaaS, or Web3
• Proven ability to turn complex technical architectures into compelling, audience-centric marketing campaigns and stories
• Demonstrated success leading integrated marketing campaigns from concept and creative briefing through execution, promotion, and post-launch analysis
• Exceptional written and verbal communication skills, with a track record of presenting to and influencing senior stakeholders, enterprise clients, and technical leaders
• Strong baseline understanding of Web3, blockchain infrastructure, and Chainlink's ecosystem, paired with professional marketing acumen to communicate value to both crypto-native teams and traditional financial institutions
• Rigorous organizational ability to manage complex launch calendars, cross-functional dependencies, and enterprise-grade sign-off processes

What we offer

• Global, remote-based role with the expectation to overlap some working hours with Eastern Standard Time (EST)

About Chainlink Labs

Chainlink is the industry-standard oracle platform bringing capital markets onchain and powering the majority of decentralized finance. The Chainlink stack provides essential data, interoperability, compliance, and privacy standards for institutional tokenized assets, lending, payments, stablecoins, and more. Major financial institutions including Swift, Euroclear, Mastercard, Fidelity International, UBS, and top protocols such as Aave, Lido, and GMX have adopted Chainlink's standards and infrastructure.