Head of Back Office

As Head of Back Office at The Vault, you take full ownership of back-office operations for the Digital Assets business. You combine hands-on execution with designing, improving, and maintaining processes that support regulatory compliance and business growth.

What you'll do

• Set up, manage, and continuously improve back-office processes for the Digital Assets business
• Execute client orders and conduct settlements in cryptocurrency and fiat money
• Manage and keep customer profiles up to date
• Take ownership of projects focused on automation and enhancement of internal back-office systems
• Maintain and supervise records for client and proprietary post-trade processing and digital asset payments
• Carry out and oversee daily and monthly reconciliations, ensuring accuracy and timely reporting to senior management
• Act as the main contact for external parties to resolve operational issues and ensure smooth workflows
• Keep internal systems and records aligned with regulatory standards and business needs
• Prepare and deliver client reports with a strong emphasis on accuracy and transparency
• Ensure timely preparation and submission of all reports required by regulators under CASP and MiCAR frameworks
• Communicate with clients and management regarding orders and operational matters, providing reliable support and clarity
• Tackle ad-hoc tasks and operational challenges with accountability and initiative

What you bring

• A university degree in Finance or a related field
• Proven experience within back-office operations, ideally within the digital assets or broader financial industry
• Knowledge of regulatory frameworks, practices, and principles within the financial industry
• Experience in preparing and submitting regulatory reports to CySEC or similar authorities
• Strong analytical skills and attention to detail, with the ability to resolve discrepancies independently
• Proficiency in English
• High computer literacy and confidence in working with various systems
• A proactive mindset with the ability to balance execution and process development

Nice to have

• Knowledge of Cyprus local regime, MiCAR and other CASP regulation frameworks
• CySEC certificate
• Experience working with record keeping in regulated business

What we offer

• Competitive salary
• Annual performance bonus
• Relocation to Cyprus and visa support
• Access to Limassol offices with daily drinks, snacks, and parking facilities
• Working hours 9:00 to 18:00, with a shorter day on Fridays until 16:30
• 24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus
• 14 working days of paid sick leave per calendar year
• Work permit sponsorship and full support with all related arrangements
• The opportunity to participate in corporate sports activities and events, and receive corporate gifts

About The Vault

The Vault is a Digital Assets business operating in the regulated financial industry, serving clients with back-office and settlement operations in cryptocurrency and fiat money.