Head of Solution Consulting, Crypto

As Head of Solution Consulting for Crypto at Socure, you lead the crypto and stablecoin solution consulting vertical, managing a team of Solution Consultants who serve as the primary technical point of contact throughout the sales cycle and product implementation process. You own both strategy and execution, working across Product, Engineering, Sales, and executive leadership to ensure successful adoption and growth of Socure's identity trust solutions in the crypto market.

What you'll do

• Manage the vision and strategy for the Solution Consulting function for the Crypto Pod
• Supervise a team of highly skilled Solution Consultants and improve team performance through effective leadership and After Action Reviews
• Define and oversee consistent adoption of instrumentation and standards across the Solution Consulting team
• Partner with Product, Engineering, Sales, and executive leadership to devise short and long-term strategies tied to customer implementation and ongoing technical needs
• Structure the Crypto Pod team to support Socure's sales and product goals and initiatives
• Communicate effectively up, down, and laterally to ensure alignment of work across the organization
• Provide purpose, motivation, and direction to members of the Solution Consulting team
• Partner with Socure Leadership to recruit and retain top-tier talent
• Assist the team in supporting Socure's largest and most strategic accounts
• Own the long-term technical strategy and day-to-day operations, fostering innovation and implementing best practices
• Design, implement, and maintain Solution Consulting playbooks to streamline operations and measure performance
• Solve business problems by turning raw data into actionable insights
• Proactively mitigate risk by identifying and controlling internal and external risk factors

What you bring

• Bachelor's degree in Business, Risk Management, Information Technology, or a related field
• 10+ years of experience in consulting, solution design, or product management within a similar field
• Deep understanding of the challenges, regulations, and business models within the crypto market
• Familiarity with risk management solutions, compliance frameworks, and data analytics tools used within the crypto industry
• Proven track record of building and leading teams to achieve outlined KPIs for solution consulting and engineering selling into crypto and stablecoin markets
• Strong client-facing and communication skills with the ability to simplify complex solutions for both technical and non-technical stakeholders
• Ability to lead workshops, presentations, and client consultations
• Strong problem-solving skills with an innovative approach to solution design
• Excellent consultative selling and client relationship management skills
• Strong technical acumen and the ability to communicate effectively with both product and technical teams
• Proven ability to influence cross-functional teams and manage complex customer engagements

Nice to have

• MBA or certifications in the domain market

What we offer

• Work from one of Socure's location hubs: New York City, NY; Washington, DC; Seattle, WA; Miami, FL; or San Francisco, CA

About Socure

Socure is building the identity trust infrastructure for the digital economy, verifying identities in real time and stopping fraud before it starts. The company serves businesses, governments, and millions of people with solutions that address identity verification and risk management at scale.