P2P Growth Director

As a P2P Growth Director at OKX, you own the relationship with key liquidity providers across our peer-to-peer crypto marketplace. You support partners' operational needs, maintain marketplace depth and reliability, and improve partner experience. This is a high-ownership, frontline role in a fast-moving environment where you drive growth and shape how millions access crypto trading.

What you'll do

• Own the P2P liquidity provider programme: monitor marketplace depth and coverage, and improve partner satisfaction and retention
• Manage the liquidity-provider programme, tiering frameworks, account management and retention strategies
• Lead growth strategy and retention funnel with data: build and read funnels, produce recurring analysis, and turn findings into decisions
• Contribute to user quality and marketplace health by partnering with the user risk team on high-risk user profiling and dispute reduction

What you bring

• 7+ years in growth, account management or relationship management for high-value users or clients, including team leadership and a track record managing partner programmes at scale; multi-market experience is strongly preferred
• Proven experience managing high-volume client or partner relationships and improving partner engagement and service quality
• Strong data and funnel fluency: you own metrics, run analysis, and steer decisions from data
• High energy and genuine hunger to get on the frontline, build something from 0 to 1, and push into harder markets rather than safer ones
• Working proficiency in English; at least one of the two roles also requires working proficiency in Mandarin for liquidity-provider and stakeholder coverage across Greater China markets
• Background in payments, remittance or fintech especially relevant (crypto or digital-currency experience is a plus, not a requirement; strong operators from large internet and marketplace companies are also welcome)

Nice to have

• Experience with fiat on-ramp / off-ramp, cross-border payments, or remittance
• Exposure to emerging markets such as Southeast Asia, Africa, LatAm, or MENA
• Experience with user-segmentation, high-risk-user filtering, or trust and safety / fraud operations

About OKX

OKX is a leading crypto exchange and developer of OKX Wallet, giving millions access to crypto trading and decentralised crypto applications. OKX serves hundreds of large institutions and operates a peer-to-peer crypto marketplace where users buy and sell crypto for local fiat through verified liquidity providers. Part of OKG, which brings blockchain value to users worldwide through products including OKX, OKX Wallet, and OKLink.