Product Manager / Director, Fiat

As a Product Manager / Director of Fiat at OKX, you lead the expansion and management of global fiat payment channels for a leading crypto exchange serving millions of users and hundreds of institutions. You join the Core Platform team, which provides the backbone infrastructure for OKX's Central Exchange across compliance, payment, risk, user services, and analytics. Your work ensures that trading and Web3 products can excel while maintaining the best user experience on the platform.

What you'll do

• Lead the expansion and management of global fiat payment channels, including payment gateways, settlement partners, banks, and local payment service providers (PSPs)
• Build and optimize on/off-ramp payment systems to ensure stability, security, and compliance across multiple regions
• Drive business negotiations, contracting, and technical integrations with global payment partners
• Manage end-to-end onboarding of fiat on/off-ramp vendors for digital asset exchanges, from requirement analysis to integration, testing, and go-live
• Monitor global payment regulations, market trends, and provide strategic insights and risk assessments for payment-related decisions
• Collaborate closely with Product, Risk, Compliance, Legal, and Finance teams to ensure seamless payment operations and compliance
• Analyze payment performance data and identify opportunities to improve conversion rates, cost efficiency, and user experience

What you bring

• A Bachelor's degree or above in Finance, Economics, Computer Science, International Business, or a related field
• Minimum 3 years of experience in the payments industry, with deep understanding of global payment ecosystems and key channels such as card schemes, local wallets, and bank transfers
• Proven experience integrating fiat on/off-ramp vendors for crypto exchanges or cross-border financial institutions
• Strong knowledge of payment processing, settlement flows, and compliance frameworks including AML and KYC
• Excellent project management and cross-functional collaboration skills; you can lead complex integration projects independently
• Proficiency in English with strong communication and negotiation skills for working with international partners
• Passion for fintech innovation, digital assets, and the evolving Web3 ecosystem

Nice to have

• Proven success in independently sourcing and launching regional payment channels
• Familiarity with payment landscapes in Southeast Asia, LATAM, the Middle East, or Africa
• Experience working with global card schemes such as Visa and Mastercard, or major local payment networks

What we offer

• Competitive total compensation package
• L&D programs and education subsidy for your growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants

About OKX

OKX is a leading crypto exchange and developer of OKX Wallet, giving millions access to crypto trading and decentralized applications. The company is trusted by hundreds of large institutions seeking access to crypto markets, backed by its Proof of Reserves. OKX operates across multiple global offices united by core principles: We Before Me, Do the Right Thing, and Get Things Done.