Senior Account Manager - Local Payments

Join Coins, the most established crypto brand in the Philippines with over 18 million users. As a Senior Account Manager focused on Local Payments, you will manage and grow key merchant accounts, identify and onboard new strategic partners, and drive transaction growth across the payments ecosystem. You will work cross-functionally with product, tech, operations, and marketing teams to execute regional initiatives and strengthen Coins' market position in the fintech sector.

What you'll do

• Manage and grow key merchant accounts by providing tailored payment solutions that drive transaction growth, retention, and satisfaction
• Identify, approach, and onboard new strategic merchants across various industries
• Build and maintain strong relationships with C-level executives and key decision-makers, ensuring alignment between partner objectives and Coins' business goals
• Negotiate merchant discount rates (MDRs), commercial terms, and partnership agreements to achieve win-win outcomes
• Lead regular business reviews to assess performance, resolve issues, and uncover new partnership opportunities
• Plan and lead partner conventions, financial literacy sessions, and trade activations to strengthen brand presence and engagement
• Collaborate with internal teams (product, tech, operations, and marketing) to ensure seamless onboarding, integration, and campaign execution
• Execute regional and nationwide marketing and partnership initiatives to drive visibility, transaction volume, and merchant engagement
• Support the development and implementation of growth strategies that enhance Coins' market position in the payments and fintech sector
• Monitor and analyze account performance, transaction trends, and portfolio growth
• Deliver actionable market insights and performance reports to support data-driven decision-making
• Track industry developments, competitor activities, and customer needs to identify business opportunities and risks

What you bring

• 3-5 years of experience in business development and account management across different industries
• Proven track record of generating leads and supporting client acquisition efforts
• Good knowledge of and client relationships with fiat payment networks across all industries
• Strong communication and interpersonal skills with a results-driven mindset
• Ability to build and sustain professional relationships with a strong focus on customer service
• High attention to detail and collaborative approach to teamwork
• Ability to coordinate with international partners and stakeholders
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback

Nice to have

• Ability to speak and understand Mandarin Chinese

About Coins

Coins is the most established crypto brand in the Philippines, trusted by over 18 million users. The company is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.