Senior Compliance Associate, KYC

As a Senior Compliance Associate, KYC at Paxos, you help the company understand and manage customer risk through onboarding, ongoing due diligence, and enhanced due diligence reviews for individual and institutional customers. You work independently to assess complex customer information, make well-supported risk-based decisions, and escalate matters requiring additional guidance. You also partner across teams to resolve issues, strengthen KYC processes, and mentor junior colleagues.

What you'll do

• Independently perform KYC onboarding, ongoing due diligence, and enhanced due diligence reviews, managing your workload to meet quality standards and deadlines
• Assess complex customer information, apply sound risk-based judgment within your authority, and clearly document decisions while escalating concerns with supporting analysis and recommended next steps
• Support junior analysts through guidance, knowledge sharing, and feedback on review quality and documentation
• Contribute to KYC procedures and operational guidance by identifying areas that need clarification or updates
• Partner with Product, Engineering, Data, and business teams to resolve KYC challenges and support practical solutions
• Communicate with enterprise partners, customers, and their Compliance teams to obtain information, clarify requirements, and resolve due diligence questions
• Identify control gaps and support remediation through root cause analysis, corrective actions, and evidence preparation
• Support audits and regulatory examinations by preparing documentation, explaining review decisions, and providing timely, accurate responses
• Identify and escalate KYC vendor issues and contribute feedback on service quality and capabilities
• Recommend and drive improvements to KYC tools and workflows by contributing operational requirements and supporting user acceptance testing and implementation
• Identify opportunities to improve efficiency and control effectiveness through automation and appropriate AI use
• Use operational metrics to prioritize work, flag backlog or quality concerns, and communicate and propose solutions to blockers and capacity constraints
• Support the Compliance Operations team through occasional weekend duty as business needs require

What you bring

• Strong working knowledge of US KYC requirements, including customer identification, beneficial ownership, CDD, EDD, customer risk rating, and ongoing due diligence for individual and institutional customers
• Experience independently performing KYC reviews, assessing complex cases, and documenting well-supported risk-based decisions within established authority, with the ability to escalate where needed
• Ability to support junior analysts through practical guidance, knowledge sharing, and feedback
• Strong collaboration skills and experience working across Compliance, Product, Engineering, Data, and business teams to resolve issues
• Ability to manage competing priorities, meet deadlines, and proactively communicate blockers and capacity constraints
• Experience contributing to procedures and operational guidance that support consistent KYC reviews
• Experience identifying control gaps and supporting remediation, audits, or regulatory examinations through analysis, implementation, and documentation
• Ability to use operational metrics to prioritize work and identify backlog, quality, or turnaround time concerns
• Strong written and verbal communication skills, including clearly explaining due diligence requirements and documenting risk assessments and recommendations
• A hands-on approach, strong ownership, and the ability to work independently while recognizing when guidance or approval is required
• Familiarity with AI and automation tools, with sound judgment about appropriate use, data protection, and verification of outputs

About Paxos

Paxos rebuilds financial infrastructure for the modern era by enabling the instant movement of any asset in a trustworthy way. For over a decade, the company has built blockchain infrastructure that tokenizes, custodies, trades and settles assets for leading financial institutions including PayPal, Venmo, Mastercard, Interactive Brokers and Charles Schwab. The Compliance team is a cornerstone of Paxos' trusted, regulated infrastructure, combining deep regulatory expertise with practical understanding of blockchain and financial markets.