Senior Manager /Director, P2P Growth

As a Senior Manager or Director of P2P Growth at OKX, you lead a team that owns relationships with professional liquidity providers across OKX's peer-to-peer crypto marketplace. You support partners' operational needs, maintain marketplace depth and reliability, and improve partner experience in a high-ownership, frontline role. You work with a large escrow-protected orderbook where users buy and sell crypto for local fiat through verified liquidity providers.

What you'll do

• Own the P2P liquidity provider programme, monitor marketplace depth and coverage, and improve partner satisfaction and retention
• Lead and grow a team of account managers, setting direction and raising the operating bar
• Manage the liquidity-provider programme, including tiering frameworks, account management and retention
• Lead the growth strategy and retention funnel with data: build and read funnels, produce recurring analysis, and turn it into actionable decisions
• Contribute to user quality and marketplace health by partnering with the user risk team on high-risk user profiling and dispute reduction

What you bring

• 7+ years in growth, account management or relationship management for high-value users or clients, including team leadership, with a track record of managing partner programmes at scale. Multi-market experience is strongly preferred
• Proven experience managing high-volume client or partner relationships and improving partner engagement and service quality
• Strong data and funnel fluency: you own metrics, run analysis, and steer decisions from data
• High-energy and genuinely driven: you get on the frontline, have built something from zero to one, and push into harder markets rather than safer ones
• Background in payments, remittance or fintech especially relevant. Crypto or digital-currency experience is a plus. Strong operators from large internet and marketplace companies also welcome
• Working proficiency in English. At least one of the two roles also requires working proficiency in Mandarin for liquidity-provider and stakeholder coverage across Greater China markets

Nice to have

• Experience with fiat on-ramp or off-ramp, cross-border payments, or remittance
• Exposure to emerging markets such as Southeast Asia, Africa, Latin America, or the Middle East and North Africa
• Experience with user segmentation, high-risk-user filtering, or trust and safety and fraud operations

What we offer

• Competitive total compensation package
• Learning and development programmes and education subsidy for growth and development
• Various team building programmes and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants

About OKX

OKX is a leading crypto exchange and developer of OKX Wallet, giving millions access to crypto trading and decentralized applications. It is also a trusted platform for hundreds of large institutions seeking access to crypto markets. OKX is part of OKG, a group bringing blockchain value to users worldwide through products including OKX, OKX Wallet, and OKLink.