Senior Product Director, AI & Agent

As Senior Product Director, AI & Agent at OKX, you own the full AI product agenda across two fronts: a user-facing crypto-native AI assistant that transforms how users experience the platform, and internal agentic systems that make operations intelligent, auditable, and scalable. This is a unified mandate to build the AI layer that defines OKX's next decade.

What you'll do

• Lead the strategy and execution of OKX's conversational AI assistant, defining the product, how it earns user trust, and how it deepens over time-enabling users to onboard, trade, stay informed, and get support through natural language
• Own the agentic AI roadmap for OKX's internal functions in compliance, risk, fraud, and operations, identifying high-leverage workflows and systematically transforming them into agent-driven systems
• Ensure every agentic system output is traceable and regulatorily defensible across all markets
• Own the product design of shared AI infrastructure that powers both mandates, including orchestration, evaluation, safety architecture, and the governance layer

What you bring

• 12+ years in product and tech, with 5+ years in a senior leadership role owning technically complex products at scale
• Proven track record shipping conversational AI or agentic AI products as the owner, not a contributor
• Deep familiarity with LLM product architecture, including multi-agent systems, RAG, tool use, evaluation, and safety design
• Experience operating in regulated environments where auditability and explainability are hard requirements
• Strong consumer product instinct alongside operational product rigor
• Fluency in financial markets and what it takes to earn user and institutional trust
• Executive-level communication in English and Mandarin

Nice to have

• Background in crypto, fintech, or financial services at global scale
• Graduate degree in a technical field
• Experience with successful conversational AI or agentic AI products

What we offer

• Competitive total compensation package
• Learning and development programs and education subsidy
• Team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare coverage for employees and dependants

About OKX

OKX is a leading crypto exchange and developer of OKX Wallet, providing millions with access to crypto trading and decentralized applications. OKX is part of OKG, a group bringing blockchain value to users worldwide through products including OKX, OKX Wallet, and OKLink. The company is trusted by hundreds of large institutions and operates according to core principles: We Before Me, Do the Right Thing, and Get Things Done.