Senior Product Director, AI & Agent

As Senior Product Director of AI & Agent at OKX, you own the full AI product agenda across two mandates: building a crypto-native AI assistant that transforms how users experience the platform, and deploying agentic systems that make OKX's internal operations intelligent, auditable, and scalable. This unified role shapes the AI layer that defines OKX's next decade.

What you'll do

• Lead the strategy and execution of OKX's conversational AI assistant, defining the product vision, how it earns user trust, and how it deepens over time to support onboarding, trading, information access, and customer support through natural language
• Own the agentic AI roadmap for OKX's internal functions across compliance, risk, fraud, and operations, identifying high-leverage workflows and systematically transforming them into agent-driven systems with traceable, regulatorily defensible outputs
• Own the product design of shared infrastructure powering both mandates, including orchestration, evaluation, safety architecture, and governance layers that make AI products configurable and auditable across all markets

What you bring

• 12+ years in product and tech, with 5+ years in a senior leadership role owning technically complex products at scale
• Proven track record shipping conversational AI or agentic AI products as the owner, not a contributor
• Deep familiarity with LLM product architecture including multi-agent systems, RAG, tool use, evaluation, and safety design
• Experience operating in regulated environments where auditability and explainability are hard requirements
• Strong consumer product instinct alongside operational product rigor
• Fluency in financial markets and what it takes to earn user and institutional trust
• Executive-level communication in English and Mandarin

Nice to have

• Background in crypto, fintech, or financial services at global scale
• Graduate degree in a technical field
• Experience with successful conversational AI or agentic AI products

What we offer

• Competitive total compensation package
• Learning and development programs and education subsidy for your growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for you and dependants

About OKX

OKX is a leading crypto exchange and developer of OKX Wallet, giving millions access to crypto trading and decentralized applications. OKX is also a trusted brand for hundreds of large institutions seeking access to crypto markets, backed by Proof of Reserves. Part of OKG, OKX operates globally across multiple offices united by core principles of We Before Me, Do the Right Thing, and Get Things Done.