Staff Product Designer - AI Products

As a Staff Product Designer at Kraken, you will lead the design of AI products from concept through launch. You'll own the end-to-end design process for a personal finance agent that shapes how people spend, save, invest and live. Working directly with product, engineering and leadership with minimal process overhead, you'll make the strategic and creative choices that define these products and the experiences they deliver.

What you'll do

• Own design end to end: discovery, concept, prototyping, delivery and launch, with real ownership of the outcome
• Take products from zero to one, turning early ideas and rough problem spaces into real solutions that people use
• Build new AI products for external B2C customers, and internal AI products that redefine how Payward operates
• Define the problem and set direction in ambiguous spaces where no brief has been handed to you
• Design for non-deterministic experiences where outputs vary and the system doesn't behave the same way twice, shaping how people interact with, understand and trust intelligent systems
• Create visually rich, forward-thinking work that sets new benchmarks for what AI products can look and feel like
• Partner directly with product, engineering and leadership to influence strategy and roadmap decisions, not just execution
• Prototype rapidly to make ideas tangible, test them, learn and move to the next iteration
• Conduct user research and use customer insights, data and experimentation to decide what to build and improve it after launch
• Maintain a high bar for craft and user experience in everything you ship

What you bring

• 7+ years of product design experience with a portfolio demonstrating exceptional craft and impact
• A track record of taking products from zero to launch as the lead or only designer, owning the full design process end to end
• World class product thinking: comfort with ambiguity, the ability to find direction when requirements are unclear, sound decision-making with incomplete information, and adaptability as things change
• Strong UX and visual design skills, with a record of solving open-ended problems with clarity and elegance
• Advanced prototyping skills, with the ability to communicate complex interactions and ideas quickly
• Experience influencing product strategy and cross-functional decision-making
• Strong systems thinking, with the ability to create coherent, scalable experiences from scratch

Nice to have

• Experience designing for non-deterministic experiences, such as AI-powered, generative or probabilistic products

About Kraken

Kraken, founded in 2011, is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions. It offers spot trading, margin, futures, staking and OTC services for both individual investors and institutional clients. Kraken is part of Payward, a global financial infrastructure platform spanning NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks.