Staff Product Designer - AI Products

You'll lead product design for AI products at Kraken, taking them from zero to one. You own the full design process end to end: discovery, concept, prototyping, delivery and launch. These are rare 0→1 opportunities where your choices will shape both the products and the people who use them, including a personal finance agent that transforms how people spend, save, invest and live.

What you'll do

• Own design end to end: discovery, concept, prototyping, delivery and launch, with real ownership of the outcome
• Take products from zero to one, turning early ideas or rough problem spaces into something real that people use
• Build new AI products for external B2C customers and internal AI products that reshape how Payward operates
• Define the problem, set the direction and make the call when requirements are unclear, thriving in ambiguity
• Design for non-deterministic experiences where outputs vary and the system doesn't behave the same way twice, shaping how people interact with, understand and trust intelligent systems
• Create visually rich, forward-thinking work that sets new benchmarks for what AI products can look and feel like
• Partner directly with product, engineering and leadership to influence strategy and roadmap decisions, not just execution
• Prototype fast to make ideas tangible, test them, learn and move on to the next one
• Conduct user research and use customer insights, data and experimentation to decide what to build and keep improving it after launch
• Hold a high bar for craft and user experience in everything you ship

What you bring

• 7+ years of experience in product design, with a portfolio demonstrating exceptional craft and impact
• A track record of taking products from zero to launch as the lead or only designer, owning the full design process end to end
• Real comfort with ambiguity; you find direction when requirements are unclear, make sound decisions with incomplete information, and adapt as things change
• Strong UX and visual design skills, with a record of solving open-ended problems with clarity and elegance
• Advanced prototyping skills, with the ability to communicate complex interactions and ideas quickly
• Experience influencing product strategy and cross-functional decision-making
• Strong systems thinking, with the ability to create coherent, scalable experiences from scratch

Nice to have

• Experience designing for non-deterministic experiences such as AI-powered, generative or probabilistic products

About Kraken

Kraken, founded in 2011, is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions. It offers spot trading, margin, futures, staking and OTC services. Kraken is part of Payward, which has spent 15 years building a globally accessible financial infrastructure platform to advance an open, global financial system.