Staff Product Designer - AI Products

As a Staff Product Designer for AI Products at Kraken, you lead the end-to-end design of elite AI products, from concept to launch. You work directly with product, engineering and leadership on a 0→1 opportunity to shape how people spend, save, invest and live through a personal finance agent. Your work will define the experiences, look, feel and behaviour of products that millions use, with no bureaucratic layers between you and the impact you create.

What you'll do

• Own design end to end: discovery, concept, prototyping, delivery and launch, with real ownership of the outcome
• Take products from zero to one, turning an early idea or rough problem space into something real that people use
• Build new AI products for external B2C customers and internal AI products that reshape how Payward operates
• Thrive in ambiguity by defining the problem, setting direction and making calls when no brief has been handed to you
• Design for non-deterministic experiences where outputs vary and the system does not behave the same way twice; shape how people interact with, understand and trust intelligent systems
• Create visually rich, forward-thinking work that sets new benchmarks for what AI products can look and feel like
• Partner directly with product, engineering and leadership to influence strategy and roadmap decisions, not just execution
• Prototype fast to make ideas tangible, test them and learn, then iterate to the next concept
• Conduct user research and use customer insights, data and experimentation to decide what to build and improve it after launch
• Hold a high bar for craft and user experience in everything you ship

What you bring

• 7+ years of product design experience with a portfolio demonstrating exceptional craft and impact
• A track record of taking products from zero to launch as the lead or only designer, owning the full design process end to end
• World-class product thinking with real comfort in ambiguity; you find direction when requirements are unclear, make sound decisions with incomplete information, and adapt as things change
• Strong UX and visual design skills with a record of solving open-ended problems with clarity and elegance
• Advanced prototyping skills and the ability to communicate complex interactions and ideas quickly
• Experience influencing product strategy and cross-functional decision-making
• Strong systems thinking and the ability to create coherent, scalable experiences from scratch

Nice to have

• Experience designing for non-deterministic experiences such as AI-powered, generative or probabilistic products

About Kraken

Kraken, founded in 2011, is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions globally. It offers spot trading, margin, futures, staking and OTC services for both individual investors and institutional clients. Kraken is part of Payward, a parent company building modern, globally accessible financial infrastructure to advance an open global financial system.