Staff Product Designer - AI Products

As a Staff Product Designer at Kraken (Payward), you'll lead end-to-end design for AI products, taking them from zero to one. You'll shape personal finance agents and other intelligent systems that define how people spend, save, invest and live. You work directly with product, engineering and leadership with minimal process overhead, owning the experiences you create and how they look, feel and behave.

What you'll do

• Own design end to end: discovery, concept, prototyping, delivery and launch, with real ownership of the outcome
• Take products from zero to one, turning early ideas or rough problem spaces into something real that people use
• Build new AI products for external B2C customers and internal AI products that reshape how Payward operates
• Thrive in ambiguity, define the problem, set direction and make calls when no brief has been handed to you
• Design for non-deterministic experiences where outputs vary and the system doesn't behave the same way twice, shaping how people interact with, understand and trust intelligent systems
• Create visually rich, forward-thinking work that sets new benchmarks for what AI products can look and feel like
• Partner directly with product, engineering and leadership to influence strategy and roadmap decisions, not just execution
• Prototype fast to make ideas tangible, test them and learn, then move on to the next one
• Conduct user research and use customer insights, data and experimentation to decide what to build and keep improving it after launch
• Hold a high bar for craft and user experience in everything you ship

What you bring

• 7+ years of experience in product design, with a portfolio demonstrating exceptional craft and impact
• A track record of taking products from zero to launch as the lead or only designer, owning the full design process end to end
• World-class product thinking: real comfort with ambiguity, the ability to find direction when requirements are unclear, make sound decisions with incomplete information, and adapt as things change
• Strong UX and visual design skills, with a record of solving open-ended problems with clarity and elegance
• Advanced prototyping skills, with the ability to communicate complex interactions and ideas quickly
• Experience influencing product strategy and cross-functional decision-making
• Strong systems thinking, with the ability to create coherent, scalable experiences from scratch

Nice to have

• Experience designing for non-deterministic experiences, such as AI-powered, generative or probabilistic products

About Kraken (Payward)

Kraken, founded in 2011, is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions globally. It offers spot trading, margin, futures, staking and OTC services for individual investors and institutional clients. Kraken is the primary platform of Payward, a parent company that has spent 15 years building modern, globally accessible financial infrastructure including NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks.