AI Enablement Project Director

As the Director of AI Enablement at OKX, you combine business immersion with technical delivery to identify high-value problems, deliver AI solutions in real operational environments, and turn proven approaches into reusable enterprise capabilities. You work directly with teams across Compliance, Legal, Risk, Customer Service, Operations, and GBS, in partnership with Product, Engineering, Data, Security, and Infrastructure. Success is measured by business impact and sustained adoption, not the number of pilots launched.

What you'll do

• Embed with business teams and frontline users to understand workflows, decisions, data, constraints, and pain points; separate root causes from symptoms and determine whether the answer is process redesign, better data, automation, AI, or a combination.
• Prioritize opportunities based on business value, user reach, risk, feasibility, time-to-value, and reuse potential; translate ambiguous needs into clear problem statements, target outcomes, success metrics, and executable plans.
• Define the minimum valuable product and rapidly validate it with real users and data; personally prototype solutions such as copilots, agents, workflow automations, and internal tools.
• Partner with Engineering and Data teams on architecture, integrations, security, reliability, evaluation, and production readiness for larger or higher-risk initiatives; own delivery from discovery and prototype through launch, adoption, measurement, iteration, and handover.
• Design solutions with users and adapt workflows based on real operational behavior; lead pilots, enablement, training, and change management required for sustained adoption.
• Track outcomes such as time saved, cycle-time reduction, quality improvement, risk reduction, cost avoided, and active usage; ensure every initiative has a business owner, an adoption plan, and a sustainable operating model.
• Identify recurring workflows, data needs, integrations, and governance requirements across teams; convert successful deployments into reusable components, templates, reference architectures, or configurable products.
• Decide when a need should remain bespoke, use shared components, or become a standardized product or platform capability; build practical playbooks and standards for opportunity assessment, prototyping, evaluation, productionization, and impact measurement.
• Feed field learnings into shared Product and Engineering roadmaps, reducing duplicated and one-off solutions.

What you bring

• 4+ years of experience across product management, technical delivery, solutions engineering, enterprise transformation, consulting, or software/data engineering.
• Demonstrated ability to uncover high-value problems through workflow observation, data analysis, and stakeholder engagement.
• Hands-on experience building and shipping AI, data, or automation-enabled solutions used in real operational workflows.
• Strong product judgment, including prioritization, MVP definition, trade-off decisions, rapid validation, and avoidance of over-engineering.
• Sufficient technical depth to prototype independently and work effectively with Engineering on data, integrations, architecture, security, evaluation, and reliability.
• Working knowledge of LLMs, RAG, agents, tool use, prompt design, evaluation, observability, and human-in-the-loop systems.
• Experience turning bespoke business needs into reusable products, shared services, or operating standards.
• Strong communication and stakeholder-management skills across frontline users, technical teams, and senior executives.
• High ownership and comfort operating in ambiguous, fast-changing environments.

Nice to have

• Experience in fintech, crypto/blockchain, financial services, or another regulated industry.
• Experience working with Compliance, Legal, Risk, Customer Service, Operations, or other non-engineering functions.
• Experience with enterprise data platforms, knowledge systems, agent frameworks, workflow orchestration, or MCP-based integrations.
• Experience leading an AI enablement function, forward-deployed team, internal product incubator, or multidisciplinary delivery team.
• Familiarity with Lark/Feishu and enterprise internal-tooling ecosystems.

What we offer

• Competitive total compensation package.
• Learning and development programs and education subsidy for your growth and development.
• Various team building programs and company events.
• Wellness and meal allowances.
• Comprehensive healthcare schemes for employees and dependants.

About OKX

OKX is a leading crypto exchange and developer of OKX Wallet, giving millions access to crypto trading and decentralized applications. The company is trusted by hundreds of large institutions seeking access to crypto markets, backed by its Proof of Reserves. OKX is part of OKG, a group bringing blockchain value to users worldwide through products including OKX, OKX Wallet, and OKLink.