Revenue and Billing Operations Manager

As Revenue and Billing Operations Manager at TRM Labs, you own the billing function and drive revenue accounting for an AI-powered intelligence platform used by leading agencies and businesses worldwide. You'll modernize billing and revenue processes from a lean base, building scalable automation and audit-ready controls that grow with the company.

What you'll do

• Automate manual billing work, reconciliations, invoice generation, exception flagging, and data validation using AI-assisted workflows, owning the review and controls that ensure accuracy and audit readiness.
• Strengthen revenue accounting so records are accurate and consistently audit-ready, using AI to accelerate reconciliations and documentation while you verify what touches the books.
• Evaluate and implement billing solutions that fit how TRM works, using AI to compare options, assess tradeoffs, and model impact.
• Build a prioritised automation roadmap, deciding what to automate first and next and measuring the time savings delivered to the team.
• Build scalable, resilient billing processes that keep pace with growth and reduce key-person dependency.
• Partner with Sales, Legal, and Accounting to evaluate how contracts and policies are structured and their downstream billing impact.

What you bring

• Demonstrated AI fluency: you can identify which finance processes to automate, build the workflows, and articulate where AI output must be verified before it is trusted.
• Senior experience across revenue accounting and billing operations.
• Hands-on experience leading the evaluation and implementation of billing solutions and automating billing or finance processes.
• Experience leading external audits and building and maintaining audit-ready processes and controls.
• Strategic judgment on automation sequencing and designing effective, scalable controls.
• A hands-on, builder mindset: comfort operating in the details, solving problems directly, and doing the work yourself as part of a lean team.
• Clear cross-functional communication with Sales, Legal, and Accounting.

What we offer

• Real ownership and the mandate to modernise the function, not just maintain it.
• Distributed team operating with strong async communication and US working-hours overlap.

About TRM Labs

TRM Labs is a Series C company with $220M in total funding backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.