Senior Business Intelligence Project Manager (User Growth)

As a Senior Business Intelligence Project Manager at OKX, you join the CEO Office in a high-impact, end-to-end role that sits at the intersection of data intelligence and execution. You own the full loop: identifying growth problems through data, diagnosing root causes, shaping recommendations, and driving outcomes through cross-functional execution across OKX's key regulated markets globally.

What you'll do

• Monitor core growth metrics across regulated markets, proactively identifying anomalies, trends, and emerging opportunities.
• Conduct structured root-cause analysis on growth performance to diagnose why changes happened and what should be done about them.
• Translate analytical findings into clear, prioritized recommendations for senior leadership and local market growth teams.
• Build and maintain analytical frameworks and dashboards that give leadership a clear, real-time view of market health and growth efficiency.
• Own the end-to-end execution of key growth initiatives from scoping and planning through to delivery and outcome tracking.
• Drive cross-functional coordination across growth, product, engineering, and operations teams to ensure alignment, accountability, and on-time delivery.
• Define measurable success criteria for each initiative and close the loop on results.
• Actively apply AI tools and automation to accelerate analysis, reporting cycles, and operational workflows.
• Champion AI-native practices within the team and demonstrate productivity gains through concrete examples.

What you bring

• At least 4 years of experience in growth analytics, business intelligence, strategy, or program management, ideally from a top internet company, fintech, Web3 firm, or management consulting background.
• Exceptional learning agility: able to rapidly absorb new domains, connect the dots across unfamiliar data, and develop informed views in areas where you had no prior expertise.
• Strong logical and quantitative thinking to break complex problems into structured components and form conclusions grounded in evidence.
• Extreme self-motivation and ownership, taking full accountability for your workstreams, setting your own direction, and driving measurable outcomes.
• A genuine drive and passion for work, thriving in ambiguous, fast-moving environments and finding clarity where others find friction.
• Excellent communication skills, able to adapt between technical and non-technical audiences and comfortable presenting to senior leadership.

Nice to have

• Bilingual proficiency in English and Mandarin Chinese to work with stakeholders in Mandarin-speaking markets.
• Prior experience in the Web3 or crypto industry, or as a user of crypto products.
• Hands-on experience building AI agent systems or complex workflows, beyond general tool usage.
• Experience working within international or multinational organizations with cross-regional stakeholder exposure.
• A solid track record in growth analytics or channel analysis, comfortable working with acquisition, retention, and channel performance data.

What we offer

• Competitive total compensation package
• L&D programs and education subsidy for your growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for you and your dependants

About OKX

OKX is a leading crypto exchange and developer of OKX Wallet, giving millions access to crypto trading and decentralized applications. OKX is trusted by hundreds of large institutions seeking access to crypto markets and is part of OKG, a group bringing blockchain value to users worldwide through products including OKX, OKX Wallet, and OKLink.