Senior Manager /Director, P2P Growth

As a Senior Manager or Director of P2P Growth at OKX, you lead the team that owns relationships with key liquidity providers across the P2P crypto marketplace. You support their operational needs, maintain marketplace depth and reliability, and improve partner experience in a high-ownership, frontline, fast-moving role.

What you'll do

• Own the P2P liquidity provider programme: monitor marketplace depth and coverage, and improve partner satisfaction and retention
• Lead and grow a team of account managers, setting direction and raising the operating bar
• Manage the liquidity provider programme, including tiering frameworks, account management and retention
• Lead the growth strategy and retention funnel with data: build and read funnels, produce recurring analysis, and turn it into decisions
• Contribute to user quality and marketplace health by partnering with the user risk team on high-risk user profiling and dispute reduction

What you bring

• 7+ years in growth, account management or relationship management for high-value users or clients, including team leadership, with a track record of managing partner programmes at scale. Multi-market experience is strongly preferred.
• Proven experience managing high-volume client or partner relationships and improving partner engagement and service quality
• Strong data and funnel fluency: you own metrics, run analysis, and steer decisions from data
• High energy and genuine hunger: you get on the frontline, have built something from 0 to 1, and push into harder markets rather than safer ones
• Background in payments, remittance or fintech is especially relevant. Crypto or digital currency experience is a plus, not a requirement. Strong operators from large internet and marketplace companies are also welcome.
• Working proficiency in English. At least one of the two roles also requires working proficiency in Mandarin for liquidity provider and stakeholder coverage across Greater China markets.

Nice to have

• Experience with fiat on-ramp or off-ramp, cross-border payments, or remittance
• Exposure to emerging markets such as Southeast Asia, Africa, LatAm, or MENA
• Experience with user segmentation, high-risk user filtering, or trust and safety and fraud operations

What we offer

• Competitive total compensation package
• L&D programmes and education subsidy for your growth and development
• Various team building programmes and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants

About OKX

OKX is a leading crypto exchange and developer of OKX Wallet, providing millions with access to crypto trading and decentralized applications. OKX is trusted by hundreds of large institutions seeking crypto market access, backed by Proof of Reserves. OKX is part of OKG, a group bringing blockchain value to users worldwide through products including OKX, OKX Wallet, and OKLink.