Senior Strategic Account Manager, GTM

As a Senior Strategic Account Manager on the GTM team at Chainlink Labs, you own and grow strategic relationships with top DeFi protocols. You serve as the main business owner for a portfolio of leading protocols across lending, perpetuals, LSTs, and other verticals, driving adoption of Chainlink's oracle and interoperability services.

What you'll do

• Own and grow a strategic portfolio of DeFi accounts, acting as the primary business owner responsible for supporting and expanding Chainlink service adoption within each protocol
• Build multi-threaded relationships with founders, core contributors, risk teams, DAO delegates and service providers, becoming a trusted advisor who understands each protocol's roadmap, governance and economics
• Bring product feedback and feature requests from customers back to Product, Engineering and GTM to influence the roadmap and prioritize based on customer needs
• Orchestrate cross-functional delivery by coordinating Solutions Architects, Product, Legal and Marketing to ensure integrations, launches and co-marketing initiatives deliver against internal and partner objectives

What you bring

• 3+ years of account management, new business development or relationship management in technical environments, with experience managing large and complex accounts and engaging stakeholders at all levels within organizations
• Knowledge of web3 and blockchain technology with strong hands-on experience in DeFi, and a clear grasp of how Chainlink plugs into DeFi protocols and the value it provides
• Technical fluency to hold your own in product and architecture discussions with protocol engineers, and judgment about when to bring in relevant stakeholders like Solutions Architects or Product Managers
• Strong commercial judgment and negotiation skills, with a track record of structuring and closing multi-stakeholder deals including custom high-value arrangements
• Excellent written and verbal communication for governance forum posts, executive summaries, proposals and live negotiations
• Comfort with ambiguity and fast-moving, globally distributed environments, able to manage several high-importance accounts simultaneously
• Ability to travel 20% or more

Nice to have

• Hands-on development experience on web3 or DeFi projects
• Strong experience working with DAOs
• Technical background or the ability to read Solidity and on-chain data
• Knowledge of the market landscape in data infrastructure, oracles, interoperability and orchestration
• Exposure to institutional or TradFi-adjacent DeFi including RWAs, tokenized funds and stablecoin issuers
• Experience in a high-growth startup or scale-up

What we offer

• Remote-first work, with working hours that overlap with Eastern Time (ET)
• Maximum 90 days per calendar year working outside your primary country of legal residence

About Chainlink Labs

Chainlink is the industry-standard oracle platform bringing capital markets onchain and powering the majority of decentralized finance. The Chainlink stack provides essential data, interoperability, compliance, and privacy standards for institutional tokenized assets, lending, payments, stablecoins and advanced blockchain use cases. Chainlink has enabled tens of trillions in transaction value and secures the vast majority of DeFi, adopted by institutions including Swift, Euroclear, Mastercard, Fidelity International, UBS, and leading protocols like Aave, Lido and GMX.