VIP & Institutional Sales (Mandarin Speaker)

As a VIP & Institutional Sales professional at Binance, you acquire and develop relationships with major institutional and VIP clients, expanding their engagement with Binance's digital asset solutions. You work within a global team serving sophisticated traders, investment firms, hedge funds, asset managers, and family offices, with opportunities to travel and meet clients at bespoke events.

What you'll do

• Acquire and develop trust relationships with a portfolio of major institutional and VIP clients
• Expand relationships with existing customers through sustained communication and understanding of their evolving needs
• Build key customer service processes and systems, formulate management rules, and track the status of key accounts
• Analyse user behaviour to identify hidden needs, write key customer analysis reports, and communicate with internal departments to provide optimal service solutions and product feedback

What you bring

• 3-10 years of sales and client services experience in international financial institutions such as banking, investments, or FX sales
• Proven sales experience with clear sales KPIs and a track record of customer acquisition and origination
• An existing client portfolio that includes institutional clients, high-net-worth individuals, proprietary trading firms, private bank customers, brokers, futures institutions, or commercial banks
• Experience working autonomously within sales teams, including regional sales team coordination and hosting or attending events to acquire new customers
• Proficiency with CRM tools
• Strong communication and relationship-building skills with the ability to work under pressure and adapt to varied situations
• Fluency in English to coordinate with overseas partners and stakeholders, plus fluency in Mandarin Chinese
• Passion for cryptocurrency and the blockchain industry

Nice to have

• Prior experience in the cryptocurrency or blockchain industry
• Additional languages beyond English and Mandarin

What we offer

• Competitive salary and company benefits
• Remote-first, work-from-home arrangement
• Opportunities for career growth and continuous learning

About Binance

Binance is the world's largest cryptocurrency exchange by trading volume and registered users, trusted by 300+ million people in 100+ countries. The company provides digital asset solutions ranging from trading and finance to education, research, payments, and institutional services.